Live Calendar Synchronization
AI Appointment Scheduling Across Voice, SMS & Email
Can AI schedule appointments? Yes. The agent checks live availability, applies your rules and books through your calendar or scheduling system, then confirms by text or email.
Scheduling Rules We Configure For Your Operations
Booking is rarely as simple as picking an empty slot. We customize logic for your exact business requirements:
Service Type & Duration
Different lengths for consultations vs full service appointments.
Staff & Resource Assignment
Route appointments to the correct provider, room or technician.
Buffer Times & Travel Windows
Prevent back-to-back strain and dispatch traffic delays.
Lead-Time Constraints
Enforce minimum notice requirements (e.g. at least 2 hours out).
New vs Returning Clients
Different intake questions, documents, and deposit triggers.
Emergency Slot Reservation
Hold critical daily windows for urgent or VIP needs.
Live Calendar Sync & Double-Booking Prevention
Every booking check queries live availability directly through Google Calendar, Microsoft Graph, or your industry CRM. When a slot is held, it locks in real-time, completely eliminating double bookings across voice, text, and web channels.